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FAQs

Product Information

Our curling iron and flat iron includes an instruction booklet in the package. Keep the instruction book! It provides the basic information needed to operate and maintain your styling iron. The booklet also contains important safety instructions for using this electrical appliance in your home, as well as details about the warranty terms.

Curling irons, straightening irons and curling wands set the tone in all sorts of styling situations. From flattening to volumizing, these irons can create waves, curls and pin-straight hair. They can also create problems and damage your tresses, so finding an iron that does the job safely, with style and substance, is an important factor in finding one that's right for you. Features to consider when selecting a styling iron include: Heat settings Barrel and plate coatings and finishes such as ceramic, tourmaline and titanium Plate width on flat irons Barrel diameter on curling irons and wands Safety features Styling irons come in all styles, shapes, sizes, lengths and widths to create lots of looks with your locks.

If your Padcist product is not dual voltage, you will need a converter to step down the foreign 220 volts to the U.S. standard 110 volts.

Small electronics, shavers, battery chargers and non-heating appliances will need a 25 - 50 watt converter. Heating appliances such as dryers, irons, coffee makers and other high-powered electrical appliances need a higher 26 - 1875 watt converter.

Depending on where you are going, you may need a plug adapter to go with your converter as well. Adapters do not convert electricity, they only allow your plug to fit into foreign outlets.

Since the introduction of our first wireless curler, Padcist has been busy innovating. Today, our hair appliances harness new and emerging technologies to address age-old hair problems. From drying speed to heat transfer, we apply these technologies to help reduce frizz, add volume, and protect your hair. 

Shipping/Returns

We accept Visa, Mastercard, AMEX, and PayPal. 

Padcist does not charge any additional shipping costs for any of your orders. All orders will be sent to the delivery address you provided when paying. Please check the delivery address several times before placing your order. Padcist cannot be held responsible for a lost package due to an incorrect or incomplete address that would make delivery impossible, or for theft due to specific delivery instructions given to the carrier.

Once your order has shipped, you will receive an email that will include the tracking number from the delivery courier.

You can return your product within 14 days of delivery. Please contact us to set up a return.

We ship packages between 24 hours and 48 hours after receipt of payment, depending on order entry and the increase in activity as during our advertising hours. The delivery time depends on the country you can check on the shipping page.

However, it may vary depending on the delivery address and availability due to unusual weather conditions. The delivery time starts with the dispatch of the parcel. We are anxious to reduce this time to a maximum and to guarantee a continuous service. You can track your order in the dedicated section at www.cuts-shop.com or email us at contact@thepadcist.com and we will be happy to help.

Shipping destinations:

We ship both locally and worldwide.

Delivery times:

International orders take 7 to 10 business days and are delivered via USPS, DHL, UPS, and UPS. We ship within the same 1 to 2 business days.Delivery time may vary depending on location, shipping method and other factors.

Shipping costs :

Orders are delivered free of charge worldwide.

To change the shipping address on your ThePadcist.com order, if the order has not yet shipped, it most likely can be changed. If the order has shipped, the only option is to return the package to Padcsit. Please email us at contact@thepadcist.com before you return your product to make arrangements and receive further instructions for the return.